Frequently Asked Questions

Q.Does the McAlpines Group produce or sell Radiata Pine Logs?
A. No, we only produce and sell sawn lumber. Please contact a Forestry company for log export enquries.

Q.What type of timber does the McAlpines Group produce?
A. We only mill plantation grown Radiata Pine.

Q. What are your size and length specifications?
A. Our specifications and invoicing are based on the metric scale. Standard lengths are 1.8, 2.1, 2.4, 2.7, 3.0, 3.3, 3.6, 3.9, 4.2, 4.5, 4.8, 5.1, 5.4, 5.7 and 6.0. Standard thickness' are 25mm, 32mm, 40mm, 50mm, 75mm, 100mm. Standard widths vary depending on grade.

Q. How long does production and shipping take?
A. This depends on stock levels and final destination but usually 2-6weeks from order date.

Q. What is your moisture content after kiln drying?
A. We dry our furniture and remanufacturing timber products to a final moisture content between 8-12%.

Q. How is the timber shipped and what is the minimum volume I can order?
A. A large percentage of the McAlpines Group timber is shipped in forty foot containers. The balance is shipped below deck break-bulk. Approximately 40m3 will fit inside a forty foot container.

Q. What are the McAlpines Group terms of payment?
A. Payment methods include irrevocable letter of credit payable on sight of documents or Telegraphic Transfer prior to shipment. Payment is preferred in United States Dollars, Australian Dollars or New Zealand Dollars.

Q. What external certification does the McAlpines Group have?
A. Two sawmills in the McAlpines group have FSC chain of custody certification; the third has ISO9002 certification.